FAQ

1. What is an Abaya?

An Abaya is a loose-fitting, full-length robe worn by women in many Islamic cultures. It is typically made from high-quality materials and is designed to provide modesty and elegance.

2. What makes Loumacouture Abayas unique?

Loumacouture Abayas are crafted from premium materials, ensuring both comfort and style. Our Abayas are designed with a focus on modest and elegant fashion, offering a unique blend of fashion and function.

3. How do I choose the right size Abaya?

To choose the right size Abaya, we recommend referring to our size guide. This guide provides detailed measurements to help you find the perfect fit. If you have any further questions, our customer support team is always here to assist you.

4. Can I return or exchange an Abaya?

Yes, we have a hassle-free return and exchange policy. If you are not completely satisfied with your purchase, you can return or exchange your Abaya within 30 days of receiving it. Please refer to our Returns and Exchanges policy for more information.

5. How long does shipping take?

Shipping times may vary depending on your location. Generally, we strive to process and ship orders within 1-2 business days. Once your order is shipped, you will receive a tracking number to monitor the progress of your delivery.

6. Do you offer international shipping?

Yes, we offer international shipping to select countries. Please check our Shipping policy for a list of countries we ship to and for more information on international shipping rates and delivery times.

7. How can I contact your customer support team?

You can contact our customer support team by sending an email to support@loumacouture.com. We aim to respond to all inquiries within 24 hours.

8. Are the Abayas machine washable?

Yes, most of our Abayas are machine washable. However, we recommend checking the care instructions on the specific Abaya you purchased to ensure proper care and maintenance.